The first thing you should know if you are looking for NBAD balance check is that the National Bank of Abu Dhabi is now simply known as Abu Dhabi National Bank. File image of NBAD and First Gulf Bank (FGB) integrating into First Abu Dhabi Bank (FAB) in 2017. FAB confirms that the merger was effective on March 30, 2017, and the merged bank has been trading under the FAB name since April 2017.
This means it’s the only way to view an old NBAD account or card balance today, depending on what kind of product you have. Regular bank accounts can be checked via FAB Mobile or FAB Internet banking, and Ratibi prepaid salary cards have a separate balance enquiry service. Currently, FAB’s service status page informs users that they can view account and card balances using digital banking options.
Is NBAD the Same as FAB?
Yes. Today, NBAD became a part of First Abu Dhabi Bank (FAB).
In 2016, NBD and First Gulf Bank announced that they would merge in the future. They were approved by their shareholders in December 2016 and merged in March 2017. The merged bank is called “First Abu Dhabi Bank” according to FAB’s official merger details.
That is why some people will still be searching for terms like:
- NBAD balance check
- NBAD balance inquiry
- The bank balance will be checked for NBAD.
- This is a test of the card balance for NBAD.
- NBAD salary card balance
- The balance on an NBAD prepaid card.
- NBAD online balance check
These are the legacy search phrases associated with the previous bank. Customers are advised to not search for NBAD banking portals for current banking services, as it is the relevant FAB channel that should be used.
FAB also has a database of past NBAD annual reports and shareholder information, and the current NBAD customer services are a part of the FAB customer services.
How to Check Your Former NBAD Bank Account Balance
Those who already have a standard NBAD bank account and have switched over to FAB can make the most convenient choice by using FAB’s existing digital banking services.
Check Your Balance Through FAB Mobile
Customers can check their account balances and e-statements in the FAB Mobile app. The app listing also claims that customers can use the app for daily banking and check their balance and account information.
To check your balance:
- Launch the official FAB Mobile app.
- Log in with your registered credentials or the login method provided on your account.
- Access your account from the banking dashboard.
- Click on the appropriate account or card. Click on the pertinent account or the appropriate card.
- Check their balance and transaction details.
FAB’s current service-status page states that “Viewing account balances and transaction history in the mobile app is available.
It should, therefore, be searched using the current FAB banking access of the user, and not by searching for the old NBAD application.
Use FAB Internet Banking
If you use the FAB Internet Banking service, you can also do an NBAD balance check online.
FAB’s current service-status information confirms that Internet Banking supports viewing account balances and transaction history.
The general procedure is:
- Go to the official FAB website.
- Access Personal Internet Banking.
- Sign in securely.
- Log in to the Account dashboard.
- Click on the appropriate account to check the account balance and the history of the transactions.
Never enter your banking information on a third-party site asking for such information on the FAB website.
How to Check an NBAD or FAB Ratibi Card Balance
The Ratibi card is not a regular FAB bank account.
According to FAB, Ratibi is a payroll system that lets eligible employees have their wages pre-loaded onto a prepaid card without having a bank account. According to FAB, Ratibi is for those with salaries that are up to AED 5,000.
It’s important because someone looking for an NBAD balance check might be looking to check a salary card instead of a regular bank account.
FAB offers a special Ratibi Prepaid Card Balance Enquiry service from its official Ratibi page for existing Ratibi cardholders.
The only safe way to do this is to proceed from FAB’s official Ratibi page using the balance-enquiry option available on that page. This will save you having to use old NBAD websites or unofficial balance checking pages.
FAB also says that Ratibi offers access to ATM services 24 hours a day via its network, salary-credit SMS alerts, and customer support through its 24-hour call centre.
NBAD Balance Check Through an ATM
If you’re not looking for online banking services, an ATM may be useful to you.
Nonetheless, there are generally ways to obtain account details from the appropriate ATM services – typically with a current FAB account or eligible card. FAB’s official Ratibi information states that Ratibi cards can be used for withdrawal at the ATM network, and its digital banking information states that account balances can be accessed via the banking channels.
All the options listed on an ATM may be different depending on the type of card and account. Therefore, it is best to avoid assuming that all former NBAD cards will have the exact same menu.
Do not use an unofficial service if your card is kept by an ATM or if it doesn’t function. Contact the appropriate FAB support channel.
NBAD Balance Check by Phone
Another option is phone support if you are not able to log in to your account online.
The official contact page for FAB will list:
- FAB customer service in the UAE: 600 52 5500
- Ratibi service in the UAE: 600 52 2298
- FAB international customer service: +971 2 681 1511
These numbers are provided on FAB’s current Contact and Support pages.
The dedicated Ratibi number is the more suitable starting point for a Ratibi card. For those who have a regular FAB banking relationship, use the regular FAB customer-service number.
Never share your PIN, password, one-time passcode, or other security information with anyone who is not NBAD.
NBAD Account vs Ratibi Card: Which Balance Check Method Should You Use?
The biggest difference you will find is whether you have a bank account or a prepaid salary card.
| If you have… | Best starting point |
| Former NBAD/FAB bank account | FAB Mobile |
| FAB Internet Banking account | FAB Internet Banking |
| Ratibi prepaid salary card | Ratibi Balance Enquiry |
| Ratibi support issue | FAB Ratibi customer service |
| Difficulty accessing digital services | FAB customer support |
| Need assistance in person | FAB branch or supported ATM |
The difference from this is that a common issue with prepaid payroll cards is attempting to verify them using a standard bank-account interface.
FAB says Ratibi is a “prepaid” payroll type service, which does not need a bank account, so Ratibi users should use the services that were created for the card.
Why Your Old NBAD Card May Still Say NBAD
If you are looking for an NBAD banking system, then you must not assume that you should look for an existing NBAD banking system on an old card or document.
The result of the merger was First Abu Dhabi Bank, and FAB still has historical NBAD information in its archives.
This is why it is possible to have a card reference, banking record, or older document with the NBAD name but require to go through FAB’s current services.
If you’re not sure if your card is a regular bank card, Ratibi card, or another prepaid product, check the information on the card and contact the FAB support channel that is right for your card.
What to Do If Your NBAD or FAB Balance Is Not Showing
A balance might not show the way you’d expect for a variety of reasons, such as selecting the wrong service for your card type, having a hard time accessing digital banking, or a temporary service problem.
FAB maintains a live website which displays whether its Mobile and Internet Banking services are available. When checking at the time this was written, FAB had available account balance and transaction-history viewing through both mobile and Internet Banking.
If you are still unable to view your balance:
- Verify the right FAB service for your account/card.
- Check FAB’s current service status.
- Repeat the relevant official online banking channel.
- If this issue persists, please reach out to FAB Customer Service.
- If you experience a problem specific to Ratibi, please contact the Ratibi support number.
Please note that if the website appears in the search results, it is not official, and you should never enter your card number, PIN, password, Emirates ID, and OTP on or through an unlicensed website for checking balance.
Is There Still an NBAD Online Banking Website?
The defunct NBAD brand is now being served by FAB. The current form of FAB’s website offers the present service of Personal Internet Banking, and FAB’s bank’s website also has a historical archive of NBAD information.
Hence, you must make sure to look for an old NBAD online balance check page and, in the event that you discover an outdated site, it is better to avoid putting financial details on it.
Access to banking services is via official channels of the First Abu Dhabi Bank.
Is an NBAD Balance Check Free?
The current balance check services are available on FAB’s official pages; however, the fees may vary depending on the services involved, FAB account, card, and third-party ATM.
So it would be wrong to say that all the balance enquiries are always free.
In the event that the fee is critical for you, consult the present FAB tariff that is applicable to your account or card or verify it right away with FAB customer support.
How to Keep Your NBAD/FAB Balance Information Secure
Checking a bank balance is easy, but it can be done in different ways.
Only use the official FAB website, official FAB mobile application, FAB ATMs, or official FAB customer support channels. FAB’s official mobile application provides features to access securely, such as biometric access on mobile devices that support it.
Never share your:
- Online-banking password
- Card PIN
- One-time password or Verification Code.
- Giving all the information from a card to another person without confirmation.
- Using a third-party balance-check website to log in to your bank account.
Being high on Google for NBAD balance check does not automatically mean that it is an official banking website. If you’re dealing with money information, always check the source before giving your personal or card information.
Conclusion
The NBAD balance check is now conducted via First Abu Dhabi Bank (FAB), as NBAD was merged with the First Gulf Bank (FAB) in 2017. Those who had an NBAD account in the past can access their balance via the FAB Mobile App or FAB Internet Banking. FAB has a dedicated balance enquiry service for the Ratibi smart card.
Always check your account balance using official FAB services, both for NBAD and Ratibi (prepaid) cards. Never access unofficial websites and do not share any information like PIN, password, or OTP. This helps to ensure that your banking details are safe when you are checking your account balance.
Also Read: Ratibi Balance Check: How to Check Your UAE Salary Card Balance Online
FEWA Bill Payment: Complete Guide to Paying Your Electricity and Water Bill Online
Frequently Asked Questions
Is NBAD now FAB?
Yes. In 2017, NBAD integrated with First Gulf Bank (FAB).
How can I check my old NBAD bank account balance?
Find out your balance and previous transactions on FAB Mobile or FAB Internet Banking.
How do I check my NBAD salary card balance?
To use a Ratibi prepaid salary card, use FAB’s official Ratibi Balance Enquiry service.
Can I check my FAB balance through the mobile app?
Yes. The FAB Mobile application allows you to check your account balance and details.
What is the FAB balance-check customer service number?
FAB’s UAE customer service number is 600 52 5500.
What is the Ratibi customer service number?
For Ratibi support in the UAE, call 600 52 2298.
Can I check my NBAD balance online?
Yes. NBAD account holders who have opened an account with the bank can check the balance of their accounts online through the FAB Internet Banking or FAB Mobile.
Why does my old card still show NBAD?
It might be an older card that existed prior to the NBAD/First Gulf Bank merger. The current banking services are under the name of FAB.
Can I use FAB Mobile to check a Ratibi balance?
Ratibi is a prepaid salary card; therefore, you have to use FAB’s dedicated service to check the balance instead of using it like a normal Bank account.
What should I do if my NBAD balance is not available?
Determine if you are using a regular FAB account or a Ratibi card and then use the appropriate FAB service. If this problem persists, contact FAB customer support.
Is NBAD still operating as a separate bank?
NBAD merged with the First Gulf Bank in 2017, and the merged bank was renamed to First Abu Dhabi Bank (FAB).
